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2 days ago

DWD Telecoms

Vodafone customers!!

Please see below out of bundle increase.

#Vodafone #increase #prices #November #Zygo #Gemini #bundle #international #premium #calls #sms #NonGeo #DWDTelecoms
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6 days ago

DWD Telecoms

We have received the below communication from O2 today.

"URGENT: Fraudulent ‘smishing’ SMS

On 16 October O2 identified a number of customers who may have received a ‘smishing’ text message purporting to be from O2.
The message suggests the customer is required to update their billing information. There is a website in the message that redirects the customer to a fake O2 website. O2 did not send these fraudulent messages, but these websites are very convincing and look like our sites.

What does this mean for these customers?
The message reads; “O2: We are unable to process your latest bill. In order to avoid fees, update your billing information via:”
A full investigation is ongoing. We’re in the process of removing the fraudulent websites and domain name, identifying and blocking the sender of the SMS.

If the customer believes they’ve disclosed personal data they can report it to Action Fraud at www.actionfraud.police.uk/report_phishing.
If the customer believes a crime or fraud has occurred due to this incident they can report it to Action Fraud at www.actionfraud.police.uk/reporting-fraud-and-cyber-crime

What do I need to say?
If a customer asks about the SMS please inform them these are fraudulent messages and not from O2.
If they’ve entered any details they’ll need to reset their password and security question on the account.
Please advise customers who have entered their personal data that a password reset is a good precautionary measure to take.

O2 "

#O2 #fraudulent #smishing #sms #texts #billing #warning #website #dodgy #beware #password #stayvigilant #DWDTelecoms
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3 weeks ago

DWD Telecoms

We are so sure that you wont break this Rugged tablet, that if you do they will replace the screen - free.

The tougher the device the less downtime! More and more users are working out the true cost of ownership of their mobile devices. Any downtime can be costly this is why more customers are changing to Rugged.

If you are interested, we would love to hear from you!

#rugged #tablet #defender #tab2.0 #13MP #waterproof #camera #screen #MilitaryGrade #NFC #GPS #tough #replacementscreen #IP68 #DWDTelecoms
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3 weeks ago

DWD Telecoms

Wow, this year is going so fast!

#October #fall #autumn #halloween #pumpkin #moon #bats #year #telecoms #spooky #newmonth #Tuesday #flyingby #timeflies #DWDTelecoms
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3 weeks ago

DWD Telecoms

"Motivated Mondays"

The view in our office today 🙂
Anyone else had a busy weekend and need an extra day to recover?

#motivated #Monday #tired #NeedCoffee #weekend #sleepy #busy #Garfield #PC #computer #mouse #keyboard #screen #funny #DWDTelecoms
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